Your Privacy is Our Priority

We collect the following types of information:

• →Personal identification information (Name, email, phone number)
• →Billing and payment information
• →Service usage data
• →Technical information about your devices and connection
• →Customer service communication records

We use your information to:

• →Provide and maintain our services
• →Process payments and billing
• →Improve our services and customer experience
• →Communicate important service updates
• →Comply with legal obligations

We implement robust security measures to protect your data, including:

• →Encryption of sensitive information
• →Regular security audits
• →Access controls and authentication
• →Secure data storage facilities

We may share your information with:

• →Service providers and partners who assist in delivering our services
• →Legal authorities when required by law
• →Third parties with your explicit consent

We never sell your personal information to third parties.

You have the right to:

• →Access your personal information
• →Request corrections to your data
• →Request deletion of your data
• →Opt-out of marketing communications
• →File a complaint with relevant authorities

For privacy-related inquiries, contact our Data Protection Officer at:

• →Email: support@tabasamufiber.com
• →Phone: +254722966060
• →Address: Uhuru Highway, Highway Mall, 2nd Floor, Nairobi, Kenya
• →Operating Hours: Monday - Sunday, 8:00 AM - 6:00 PM